Privacy Policy
Last updated: 2026
1. Introduction
Welcome to Seapane Rentals ("we," "us," or "our"). We operate the seapane.com website, the Seapane Rentals platform for equipment rental businesses ("Store Owners"), and the individual storefronts provided to those businesses. This Privacy Policy is designed to help you understand what information we collect, why we collect it, and how you can manage it. This policy is drafted in compliance with the Nigeria Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR).
2. Our Role: Data Controller and Data Processor
Our role depends on the context of the data processing:
- Data Controller: We act as the Data Controller for the personal data of our Store Owners and our main website visitors. We determine the purposes and means of processing this data.
- Data Processor: When you, as a customer, interact with a storefront powered by Seapane Rentals, the Store Owner is the Data Controller of your personal data. We act as a Data Processor on their behalf, processing your data according to their instructions to facilitate bookings and other storefront services.
3. Information We Collect
We collect different types of information depending on your interaction with our services.
3.1. Information You Provide to Us
- For Store Owners: When you launch a rentals webstore, you provide us with account details (name, email, password), store details (name, contact information, address), and payment details for your subscription.
- For Customers of Storefronts: When you book an item on a storefront, you provide personal information such as your name, email, phone number, and booking details. This information is provided to the Store Owner, and we process it on their behalf.
- For Website Visitors: When you contact us through our contact form or subscribe to our newsletter, you provide your name, email address, and the content of your message.
3.2. Information We Collect Automatically
When you use our services, we may collect "Usage Data," such as your IP address, browser type, device information, pages visited, and the time and date of your visit. This helps us to improve our services and ensure their security and functionality.
4. How We Use Your Information
We use the data we collect for the following purposes:
- To Provide and Maintain Our Service: This includes creating and managing Store Owner accounts, processing bookings, and ensuring the technical functionality of our platform.
- To Communicate With You: We use your contact information to send you transactional emails (like booking confirmations), respond to your inquiries, and send you marketing communications if you have opted in.
- To Improve Our Services: We analyze usage data to understand how our users interact with our platform, which helps us to enhance user experience, develop new features, and fix issues.
- For Security and Legal Compliance: We use information to protect the security of our platform, prevent fraud, and comply with our legal obligations.
5. Lawful Basis for Processing
Under GDPR and NDPR, we process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our contract with Store Owners to provide our platform services.
- Consent: For marketing communications or the use of non-essential cookies. You can withdraw your consent at any time.
- Legitimate Interests: For improving our service, security, and fraud prevention, provided these interests are not overridden by your rights.
- Legal Obligation: To comply with applicable laws and regulations.
6. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Store Owners: We share customer booking information with the respective Store Owner to enable them to manage their rentals.
- Service Providers: We use third-party service providers for hosting, payment processing, and analytics (e.g., Google Cloud, Vercel). These providers are contractually obligated to protect your data and only use it for the services we have requested.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
7. Your Data Protection Rights
Under NDPR and GDPR, you have the following rights regarding your data:
- The right to access: You can request copies of your personal data.
- The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You can request that we erase your personal data, under certain conditions.
- The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You can object to our processing of your personal data, under certain conditions.
- The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us at our email below. If your request pertains to data controlled by a Store Owner, we will forward your request to them to handle.
8. Data Security
We are committed to protecting your data. We implement appropriate technical and organizational security measures to prevent unauthorized access, use, alteration, or disclosure of your information. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact our Data Protection Officer at: privacy@seapane.com